NHTSA Complaint #10240991 — 2000 DODGE DURANGO SUSPENSION:FRONT

Complaint Details

ODI Number	10240991
Vehicle	2000 DODGE DURANGO
Component	SUSPENSION:FRONT
Date of Incident	June 4, 2008
Date Filed	September 4, 2008
Mileage	120,882 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AK

Consumer Description

TL*THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT HEARD A CLUNKING NOISE IN THE FRONT SUSPENSION WHILE DRIVING 5 MPH. SHE CALLED THE DEALER IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER 04V596000 (SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT). THE TECHNICIAN STATED THAT BECAUSE HER VEHICLE WAS 2 WHEEL DRIVE, HER VIN WAS EXCLUDED FROM THE RECALL. THE CONTACT WOULD BE RESPONSIBLE FOR THE RECALL REPAIR. SHE IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE MANUFACTURER WAS UNABLE TO ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 120,882.

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