NHTSA Complaint #10241187 — 2002 FORD TAURUS

SUSPENSION:FRONT issue reported to NHTSA

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Complaint Details

ODI Number	10241187
Vehicle	2002 FORD TAURUS
Component	SUSPENSION:FRONT
Date of Incident	May 15, 2008
Date Filed	September 6, 2008
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

FRONT COIL SPRINGS FAILED AS CAR WAS BEING BACKED OUT OF DRIVE. BROKEN SPRINGS PUNCTURED BOTH FRONT TIRES. DEALER REPORTED THE FAILURE WAS IDENTICAL TO WHAT WAS SEEN UNDER A RECALL FOR PREVIOUS MODEL YEARS FORD TAURUS'S. SINCE THIS VEHICLE WAS NOT COVERED BY THE RECALL, DEALER CHARGED ME FOR NEW COIL SPRINGS AND TIRES. I KEPT THE SPRINGS AND TIRES. THE SPRINGS CLEARLY SHOW SIGNS OF FATIGUE AND CRACKING PRIOR TO FAILURE. *TR

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