NHTSA Complaint #10240758 — 2003 MINI COOPER

ON 9/2/08 I BROUGHT MY 2003 MINI COOPER TO THE DEALER FOR SERVICE. I WAS HEARING A NOISE FROM THE FRONT THAT CLOCKED AT LOW SPEED. I THOUGHT IT WAS A BAD CV JOINT AND ASKED THE SERVICE WRITER TO VERIFY AND GIVE ME A ESTIMATE. WHEN THEY WERE DONE IT WAS DETERMINED THE NOISE WAS COMING FROM THE TRANSMISSION AND IT WOULD NEED TO BE REPLACED. THE ESTIMATE WAS $7613.00 PLUS TAX. I DROVE HOME AND SPENT SOME TIME RESEARCHING THE CVT TRANSMISSION IN THE MINI COOPERS AND FOUND WHAT APPEARS TO BE A HIGH FAILURE RATE. A LOOK AT SEVERAL FORUMS FOR MINI'S SHOWS POSTINGS OF PROBLEMS SIMILAR TO MINE IN COOPER MODELS WITH MILEAGES FROM 34,000 TO 113,000 ALL WITH CVT TRANSMISSIONS. THE REPLACEMENT COSTS WERE SIMILAR TOO. THERE WERE MANY COMMENTS FROM FORUM USERS TO AVOID BUYING A USED MINI COOPER WITH A CVT, "AVOID IT LIKE THE PLAGUE" WAS ONE COMMENT. MINI NO LONGER USES THIS TRANSMISSION. MAYBE THE FAILURES MADE THEM LOOK TO ANOTHER SOURCE, I DO NOT KNOW. I ALSO CONTACTED A PERSON WHO IS GATHERING NAMES, 50 SO FAR, TO FILE A CLASS ACTION LAWSUIT AGAINST MINI TO TRY AND RECOUP THE MONEY SPENT REPAIRING A FAULTY TRANSMISSION. THAT IS JUST 50 PEOPLE WHO KNEW HOW TO CONTACT HER TO BE ADDED TO THE LIST. AS OF RIGHT NOW THESE PEOPLE ARE STILL LOOKING FOR AN ATTORNEY TO REPRESENT THEM. THERE MUST BE MORE, AND 50 TRANSMISSIONS IS ALOT OF MONEY. IF A INVESTIGATION IS DONE BY THE NHTSA AND A RECALL IS INITIATED THEN MAYBE THESE PEOPLE CAN BE REIMBURSED BY MINI. I FIND IT UNUSUAL THAT A TRANSMISSION SHOULD FAIL IN A VEHICLE WITH 81,500 MILES AND MOST COMPLAINTS I HAVE READ HAVE A AVERAGE FAILURE MILEAGE AT 60,000. MINIS WARRANTY EXPIRES AT 50,000 MILES. THIS IS UNACCEPTABLE. THE MINI DEALER HAS MADE A EFFORT TO SHARE THE EXPENSE WITH ME AND IN GOOD FAITH WILL REPLACE THE TRANSMISSION FOR 1/2 PRICE. AS OF THIS WRITING I HAVE NOT MADE A DECISION YET. THE VEHICLE HAS A TRADE-IN VALUE OF $10,000, SO SPENDING ALMOST $4000.00 TO REPAIR A OBVIOUSLY DEFECTIVE PART IS CRAZY. *TR