NHTSA Complaint #10392840 — 2003 MINI COOPER

MY 2003 MINI COOPER HAS HAD TOTAL TRANSMISSION FAILURE (CVT TRANSMISSION) AT ONLY 46,129 MILES. FAILURE WAS TOTAL AND SUDDEN AND VEHICLE IS UNDRIVEABLE WITHOUT NEW TRANSMISSION. THE DEALER QUOTED ME A COST OF $10,055.44 (PARTS $6,943.28, LABOR $2,700 + TAX). THIS COST IS MORE THAT THE VEHICLES' CURRENT VALUE. I HAVE BEEN TOLD THAT ONLY A NEW CVT TRANSMISSION CAN REPLACE THE FAULTY ONE, AND EVEN THEN THAT TRANSMISSION MAY AGAIN FAIL AS THEY ARE SUCH TERRIBLE TRANSMISSIONS. THE CAR WILL NOT TAKE ANY OTHER TRANSMISSION OPTION. THE DEALER BASICALLY LAUGHED AND SAID, "I DON'T SUPPOSE YOU HAVE AN EXTRA $10,000 LAYING AROUND," WHEN HE TOLD ME THE COST OF THE REPAIR. THE DEALER HAS OFFERED NO ASSISTANCE IN LOWERING THE COST, BUT BASICALLY SAID "TOUGH LUCK" AND TAKEN NO RESPONSIBILITY. THE CAR IS USELESS AND UNFIXABLE AT THIS COST. A RECALL SHOULD BE DONE AS CONSUMERS HAVE BEEN SOLD A FAILED TRANSMISSION, AND THE SAFETY OF THIS CAR'S TRANSMISSION IS TOTALLY FAULTY. *TR