NHTSA Complaint #10423062 — 2003 MINI COOPER

WE PURCHASED A 2003 MINI COOPER JUST WEEKS AGO FROM A PRIVATE PARTY. ALMOST INSTANTLY THE POWER STEERING WENT OUT WHILE MY DAUGHTER WAS DRIVING. LUCKILY SHE WASN'T IN HEAVY TRAFFIC ON THE LA FREEWAY. WE WERE TOLD BY THE SERVICE CENTER THAT WE NEEDED A NEW POWER STEERING PUMP. WE PURCHASED THIS AND HAD IT INSTALLED FOR APPROX.$1200.00. HOWEVER THE ELECTRIC POWER STEERING PUMP FAN STILL WOULD NOT SHUT OFF WHEN THE ENGINE WAS TURNED OFF, SO THIS ISSUE WAS STILL NOT RESOLVED. IMMEDIATELY FOLLOWING THIS REPAIR MY DAUGHTER WAS DRIVING ON THE FREEWAY AT 60 MPH WHEN THE CAR SUDDENLY JERKED AND SLOWED TO A STOP. LUCKILY MY DAUGHTER WAS IN THE RIGHT HAND LANE AND COULD PULL OVER ON TO THE SIDE OF THE BUSY FREEWAY.(STILL NO POWER STEERING WORKING)THE CAR WAS TOWED TO THE MINI DEALER. THEY DIAGNOSED THAT THE CVT TRANSMISSION NEEDS TO BE REPLACED, AT A COST OF $7150 APPROX. AND THIS IS BEFORE THEY CAN EVEN DIAGNOSE THE STEERING FAN ELECTRICAL PROBLEM. FROM ALL THE COMPLAINTS ON THIS WEBSITE ABOUT BOTH OF THESE PROBLEMS, MINI NEEDS TO TAKE RESPONSIBILITY! WE DON'T KNOW WHAT TO DO, AS THE REPAIRS ARE MUCH MORE THAN THE CARS VALUE AND THE MINI SERVICE MANAGER STATES THAT THE NEW CVT TRANSMISSION ONLY HAS A 2 YEAR WARRANTY. IF THIS IS A DEFECTIVE TRANSMISSION, WHY SHOULD WE PAY FOR ANOTHER ONE. AS OF TODAY MY DAUGHTER HAS TO WALK/BUS TO SCHOOL AND THE MINI SITS.WE ARE INTERESTED IN THE CLASS ACTION SUIT. *TR