NHTSA Complaint #10240579 — 2002 MERCURY MOUNTAINEER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10240579
Vehicle	2002 MERCURY MOUNTAINEER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	August 26, 2008
Date Filed	September 2, 2008
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

MAJOR SAFETY CONCERN: 2002 MERCURY MOUNTAINEER AWD, PURCHASED WITH AROUND 79000 MILES, IN 2007. A FEW DAYS AFTER PURCHASE STARTED SHIFTING REALLY HARD INTO 3RD GEAR, CALLED DEALER AND HE SAID TO HAVE TRANSMISSION FLUID CHANGED, CHANGED THAT COST 100.00. SEEMED TO HELP SOME, NOW AT 100,000 MILES OR SO CAR WILL NOT GO OVER 30MPH. DRIVING VEHICLE IN BUSY TRAFFIC AND CAR ONLY GOING UP TO 30 IN A SERIOUS HAZARD. FORD NEEDS TO BE HELD ACCOUNTABLE FOR THIS. TOO MANY 2002 ARE HAVING EXACT SAME PROBLEM. CAR JERKS INTO REVERSE, O/D FLASHES, CHECK TRANSMISSION LIGHT COMES ON , HARD JERKS AND SHUDDERS INTO 3RD GEAR....COME ON HOW MANY MORE PEOPLE HAVE TO GIVE UP HARD EARNED MONEY TO FIX FORDS MISTAKES??? IN PROCESS OF TRYING TO FIND A TRANSMISSION SHOP TO TAKE THIS HEAP OF JUNK TO. *TR

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