NHTSA Complaint #10238591 — 2002 FORD EXPLORER

I HAVE A 2002 FORD EXPLORER XLT WITH APPROXIMATELY 98,700 MILES ON IT. WHILE DRIVING DOWN THE ROAD THERE IS A WHINING NOISE COMING FROM THE REAR END. WHEN I TOOK IT TO A FORD DEALER IN MCCONNELLSBURG PA I WAS INFORMED THAT THE REAR END WAS FAILING, AS WELL AS THE FRONT BEARINGS OF THE SUV WERE FAILING. THE BEARINGS HAD PREVIOUSLY BEEN REPLACED 2 YEARS AGO. I WAS ALSO ADVISED BY THE DEALERSHIP THAT FORD MOTOR CO, KNOWS ABOUT THE PROBLEM WITH THE REAR DRIVE TRAIN AND ALL ITS COMPONENTS, AS THEY HAVE PUBLISHED SEVERAL SERVICE ADVISORY ON IT. FORD MOTOR CO, HOWEVER WILL NOT RECALL THE VEHICLE(S) TO FIX THE PROBLEM WHICH CAN COST THE CONSUMER OUT OF POCKET ANYWHERE FORM $1,200 TO $1,800. FORD MOTOR CO, DOES NOT FEEL THAT THIS IS AN ISSUE AND REFUSES TO ADDRESS IT AS SUCH. I GUESS THEY WILL WAIT UNTIL PEOPLE START DYING FROM ACCIDENTS THAT THEY KNOW CAN HAPPEN. *TR