NHTSA Complaint #10237564 — 2003 TOYOTA MATRIX POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10237564
Vehicle	2003 TOYOTA MATRIX
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	August 9, 2008
Date Filed	August 9, 2008
Mileage	66,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I HAD MY '03 TOYOTA MATRIX XRS SERVICED ON 08/08/08 AT A TOYOTA DEALERSHIP IN BERKELEY, CA. THEY TOLD ME EVERYTHING WAS FINE, AND I HAVE NEVER HAD ANY PROBLEMS WITH MY CAR. THE NEXT DAY (TODAY, AS I WRITE) I WAS DRIVING ON I-80 EASTBOUND PAST RENO, NV AND MY SPEED DROPPED 20MPH FOR NO REASON. MY CAR THEN BEGAN TO SMOKE, AND I PULLED OVER TO FIND A TRAIL OF TRANSMISSION FLUID BEHIND MY CAR AND MY ENGINE SERVICE LIGHT ON. AFTER THE TOW BACK TO RENO, THE TOYOTA DEALER SERVICE STATION TOLD ME THEY WEREN'T RECEIVING ANY RESPONSE FROM MY TRANSMISSION AND THAT IT WOULD BE UPWARDS OF $6,000 TO REPAIR. I HAVE NEVER HAD ONE, SINGLE PROBLEM WITH MY CAR AND HAVE HAD IT SERVICED REGULARLY. IT HAS 66,000 MILES AND WAS SERVICED YESTERDAY. I FIND THIS OUTRAGEOUS, UNSAFE, AND DECEPTIVE. *TR

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