NHTSA Complaint #10237286 — 2002 FORD EXPLORER POWER TRAIN

Complaint Details

ODI Number	10237286
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	August 2, 2008
Date Filed	August 6, 2008
Mileage	93,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

REAR DIFFERENTIAL DOES NOT ALLOW SPEED DIFFERENCES BETWEEN WHEELS. CAR TURNS LIKE IT HAS A LOCKED OR FIXED AXLE. CAUSES A SHUDDER WHEN TURNING. COULD RESULTS IN CONTROL PROBLEMS WITH THE VEHICLE DURING SUDDEN MANEUVERS. ISSUE IS DUE TO FAULTY CLUTCH PACK IN THE FORD FACTORY DIFFERENTIAL OR INCORRECT DIFFERENTIAL FLUID SPECIFICATION FROM FACTORY. NOT REALLY SURE WHICH. SOLUTION WAS TO REPLACE THE CLUTCH PACK. FORD HAS ALSO SPECIFIED A DIFFERENT DIFFERENTIAL FLUID FROM THE FACTORY INSTALLED FLUID IN ONE OF THEIR TECHNICAL SERVICE BULLETINS. *TR

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