NHTSA Complaint #10237063 — 2005 FORD FREESTAR STRUCTURE

Complaint Details

ODI Number	10237063
Vehicle	2005 FORD FREESTAR
Component	STRUCTURE
Date of Incident	July 31, 2008
Date Filed	August 5, 2008
Mileage	61,063 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL*THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT RELEASED THE HATCHBACK MECHANISM WHILE THE VEHICLE WAS STATIONARY. THE HATCHBACK IMMEDIATELY SLAMMED DOWN ON THE CONTACT AND INJURED HIS SHOULDER. THERE WAS NO PRIOR WARNING TO THE HATCHBACK SUPPORT DEVICE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO DEFECTIVE SHOCKS IN THE HATCHBACK. AS OF AUGUST 5, 2008, THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE AND CURRENT MILEAGES WERE 61,063.

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