NHTSA Complaint #10236771 — 2002 FORD EXPLORER POWER TRAIN

Complaint Details

ODI Number	10236771
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	August 2, 2008
Date Filed	August 3, 2008
Mileage	103,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I HAVE A 2002 FORD EXPLORER WITH 103,000 MILES ON IT. THE REAR END OF THE SUV HAS STARTED MAKING A HUMMING NOISE. I TOOK IT TO MY MECHANIC AND THEY SAID THE ENTIRE REAR DIFFERENTIAL AND WHEEL BEARINGS WILL NEED TO BE REPLACED. AFTER SOME RESEARCH I HAVE DISCOVERED MANY MANY 2002 FORD EXPLORER OWNERS HAVE THE SAME PROBLEM. THIS PROBLEM WILL COST OVER $1000 TO FIX. IF IT IS NOT FIXED IT IS AN ISSUE THAT WILL SERIOUSLY PUT MY FAMILY IN DANGER WHEN RIDING IN THIS CAR. THIS PROBLEM NEEDS TO BE MADE A RECALL. PLEASE ADVISE ME WHAT TO DO. *TR

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