NHTSA Complaint #10231480 — 2002 FORD TAURUS

SUSPENSION:FRONT issue reported to NHTSA

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Complaint Details

ODI Number	10231480
Vehicle	2002 FORD TAURUS
Component	SUSPENSION:FRONT
Date of Incident	June 12, 2008
Date Filed	June 18, 2008
Mileage	54,193 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

JUNE 2007 DISCOVERED BOTH REAR SPRINGS ON OUR 2002 FORD TAURUS WERE BROKE RESULTING IN REAR STRUT FAILURE (47124 MILES). JUNE 12, 2008 (54193 MILES) RIGHT FRONT SPRING BROKE PUNCTURING THE TIRE. CAR WAS AGAIN REPAIRED AT C & M FORD IN MASSENA WHERE I DISCOVERED 1) THAT THERE WAS A RECALL ON 1999-2001 FORD TAURUS FOR THIS PROBLEM AND 2) THAT THERE WERE THREE (3) INCLUDING MYSELF 2002 TAURUS' THAT HAD BROKEN FRONT SPRING THIS WEEK. THREE FAILURES IN ONE WEEK FOR THE SAME MODEL AND YEAR SEEM EXTREMELY HIGH FOR A SMALL TOWN LIKE MASSENA, NY. WHEN I RESEARCHED THE WEB I DISCOVERED NUMEROUS REPORTS FROM ALL OVER. *TR

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