NHTSA Complaint #10230503 — 2002 FORD TAURUS

SUSPENSION:FRONT issue reported to NHTSA

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Complaint Details

ODI Number	10230503
Vehicle	2002 FORD TAURUS
Component	SUSPENSION:FRONT
Date of Incident	June 10, 2008
Date Filed	June 10, 2008
Mileage	86,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

OWNER OF FORD TAURUS 2002 SEL, DEFECTIVE RIGHT FRONT SPRING BROKE AND PUNCTURED TIRE IN 2 PLACES. LOCKING UP FRONT RIGHT TIRE AT LOW SPEED. COULD HAVE BEEN A CATASTROPHIC ACCIDENT AT HIGHER SPEED. FORD PRESENTLY HAS RECALLS ON 2000 AND 2001 SPRINGS BUT NONE ON 2002. WANT COMPENSATION FOR DAMAGES TO MY VEHICLE. WAYNE N. WALLACE. *TR UPDATED (6/24/2008): MRS. WALLACE CLARIFIED THAT THERE WAS NO CRASH INVOLVED. MR. WALLACE JUST HAD NEW TIRES PUT ON TWO DAYS PRIOR TO THE SPRING FAILURE. HE DROVE HOME FROM THE TIRE PLACE, PARKED THE VEHICLE ON THE DRIVEWAY. THE CAR SAT FOR TWO DAYS. WHEN MR. WALLACE WENT TO THE CAR, HE DISCOVERED A FLAT TIRE. THE CAR WAS PUT ON A HOIST AND THE MECHANIC FOUND THE RIGHT FRONT COIL SPRING WAS BROKEN.

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