NHTSA Complaint #10229062 — 2004 CHRYSLER PACIFICA

1. OIL HAS BEEN CHANGED BY DEALER SINCE VEHICLE WAS NEW. ODD OCCASION, DUE TO LOCATION ISSUES, OIL HAD TO BE CHANGED AT A GOODYEAR SERVICE DEPARTMENT. 2. GOODYEAR SERVICE WRITER INFORMED US THE DRAIN HOLE THREADS ON OIL PAN WERE STRIPPED BY THE LAST PLACE TO CHANGE OIL. INFORMED OIL PAN NEEDED TO BE REPLACED. CONTACTED CHRYSLER DEALER WHERE WORK HAD ALWAYS BEEN DONE. THEY DENIED RESPONSIBILITY, BUT ACKNOWLEDGED THE WIDE-SPREAD INCIDENCE OF THIS PROBLEM WITH OTHER PACIFICA MODELS AROUND THE COUNTRY. 3. AFTER BEING PUT OFF FOR MORE THAN 6 WEEKS, WE ARE HAVING THE OIL PAN DRAIN HOLE RE-THREADED (IT CAN ONLY BE DONE ONCE), BY A TRUSTED MECHANIC TRAINED BY CHRYSLER. WE WILL DETERMINE WHAT NEEDS TO DONE LONG-TERM AS ADVISED BY THIS MECHANIC. *TR