NHTSA Complaint #10229010 — 2002 FORD EXPLORER POWER TRAIN

Complaint Details

ODI Number	10229010
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	May 23, 2008
Date Filed	May 27, 2008
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

AT 75,000 MILES, THE VEHICLE STARTED TO MAKE AN EXTREME GRINDING NOISE IN THE REAR. TOOK TO A CAR REPAIR SHOP AND THEY INDICATED THE REAR DIFFERENTIAL WAS SHOT. ALL THE BEARINGS IN ALL FOUR WHEELS WERE SHOT. THE CAR REPAIRMAN INDICATED THAT HE HAS SEEN MANY OF EXPLORERS COME IN WITH THIS EXACT SAME PROBLEM. TO MAKE MATTERS EVEN WORSE, THE PARTS ARE NOT ENGINEERED TO REPAIR ECONOMICALLY. YOU MUST BUY ALL NEW ASSEMBLIES JUST TO REPAIR BEARINGS. THE TOTAL COST OF THE REPAIR IS $2,500. *TR

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