NHTSA Complaint #10228230 — 2004 DODGE DURANGO

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 30 MPH WITH THE AIR CONDITIONING ACTIVATED, SMOKE APPEARED FROM THE DASHBOARD. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL PRIOR TO THE FAILURE. THE INTERIOR DOME LIGHT ILLUMINATED AND WOULD NOT DIM. THE CONTACT PULLED OFF THE ROAD AND SHE AND HER CHILDREN EXITED THE VEHICLE RIGHT BEFORE IT CAUGHT FIRE. THE FIRE DEPARTMENT AND STATE PATROL WERE CALLED TO THE SCENE AND FILED AN INCIDENT REPORT. THE VEHICLE WAS COMPLETELY DESTROYED. THE FIRE CHIEF STATED THAT THE FAILURE WAS RELATED TO THE ELECTRICAL SYSTEM: INSTRUMENT PANEL. THERE WERE NO INJURIES. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN.