NHTSA Complaint #10225804 — 2002 FORD TAURUS

BACKING OUT OF THE GARAGE HEARD A LOUD BANG, STOPPED CAR, DRIVERS SIDE OF CAR WAS ALMOST COMPLETELY LAYING ON THE GROUND, THE DRIVERS SIDE COIL SPRING HAD BROKEN AND PIERCED AND FLATTENED THE FRONT TIRE ALSO THE UPPER STRUT MOUNT HAD STRESSED SO MUCH THAT THE BALL BEARINGS HAD POPPED OUT. HAD A HECK OF A TIME TO GET A JACK UNDER THE CAR TO PUT ON THE SPARE SO WE COULD HAVE IT TOWED TO THE SHOP. REPLACED THE BOTH FRONT COIL SPRINGS, REPLACED BOTH UPPER FRONT STRUT MOUNTS, REPLACED BOTH FRONT TIRES, FRONT DRIVER SIDE SWAY BAR END LINK WAS DAMAGED WHEN COIL BROKE AND CAR LEANED. ALSO FOUND THE REAR STRUTS TO BE BAD AND HAD BOTH REAR STRUTS AND COIL SPRINGS REPLACED. THEN HAD TO HAVE A 4 WHEEL ALIGNMENT DONE. THIS COIL SPRING FAILURE AT LESS THAN 22000 MILES COASTED OVER $1,000. WE ARE JUST GLAD THAT WE WERE NOT DRIVING AT HIGHWAY SPEEDS WHEN THE COIL SPRING FAILED!! *TR