NHTSA Complaint #10220682 — 2002 VOLKSWAGEN JETTA AIR BAGS:SIDE/WINDOW

Complaint Details

ODI Number	10220682
Vehicle	2002 VOLKSWAGEN JETTA
Component	AIR BAGS:SIDE/WINDOW
Date of Incident	February 19, 2008
Date Filed	March 10, 2008
Mileage	90,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

I INADVERTENTLY HIT A POT HOLE. THE POT HOLE WAS PROBABLY A LITTLE DEEPER THAN MOST. THE DRIVER'S SIDE-CURTAIN AIRBAG, THE SEAT SIDE AIRBAG AND THE SEATBELT TENSIONER WERE DEPLOYED. THERE WAS NO DAMAGE TO THE CAR. THERE WAS NO IMMEDIATE DANGER TO ME. I DID NOT LOSE CONTROL OF THE CAR EVEN WITH THE STARTLING DEPLOYMENT OF THE SAFETY SYSTEMS. I WAS TOLD BY THE GUY IN ONE OF THE BODY SHOPS THAT I WENT TO TO GET ESTIMATES THAT VWS AND BMWS ARE KNOWN FOR THEIR "TOUCHY" AIRBAG SYSTEMS. I DO NOT THINK THAT IT IS REASONABLE TO HAVE A $2700 REPAIR BILL, THE INCONVENIENCE OF ALL OF THE LEGWORK TO GET MY CAR FIXED OR THE TEMPORARY NON-FUNCTIONING OF MY CAR'S SAFETY SYSTEM JUST FROM HITTING A POT HOLE! I AM WORKING ON A CLAIM AND HAVE NOT YET HAD THE CAR REPAIRED. PARTS LISTED AS BEING NECESSARY TO REPLACE ARE: SIDE CURTAIN AIRBAG, SEAT SIDE AIRBAG, SEAT BELT/TENSIONER ASSEMBLY, SEAT COVER, A-PILLAR TRIM, HEADLINER, SAIL PANEL TRIM, AIRBAG SENSOR AND AIRBAG CONTROL MODULE. ALSO, THE CAR WILL NEED TO BE PLUGGED INTO A COMPUTER ANALYZER IN ORDER THAT THE AIRBAG CODES BE RESET. *TR

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