NHTSA Complaint #10210406 — 2004 TOYOTA SIENNA

STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT issue reported to NHTSA

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Complaint Details

ODI Number	10210406
Vehicle	2004 TOYOTA SIENNA
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
Date of Incident	November 1, 2006
Date Filed	November 30, 2007
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHEN THE LIFTGATE WAS POWER-OPENED, IT UNEXPECTEDLY POWER-CLOSED ON ITS OWN. THE DOOR WOULD RE-OPEN IF IT MET RESISTANCE; HOWEVER, IT WOULD CONTINUE TO CLOSE. AS OF NOVEMBER 30, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THERE IS AN ENGINEERING ANALYSIS OPEN (NHTSA ACTION NUMBER EA06020). THE FAILURE MILEAGE WAS 35,000 AND CURRENT MILEAGE WAS 45,000.

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