NHTSA Complaint #10234698 — 2004 TOYOTA SIENNA

STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT issue reported to NHTSA

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Complaint Details

ODI Number	10234698
Vehicle	2004 TOYOTA SIENNA
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
Date of Incident	June 30, 2008
Date Filed	July 17, 2008
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR LIFTGATE STRUT FAILED IN THE VEHICLE. HE ATTEMPTED TO OPEN THE GATE, BUT IT WOULD NOT OPEN. IN ORDER TO LIFT THE GATE, HE HAD TO TRIP THE HANDLE. THE LIFTGATE WOULD NOT REMAIN OPEN AND HAD TO BE HELD OPEN MANUALLY. IF THE REAR DOOR WAS RELEASED, IT WOULD SLAM DOWN HARD ENOUGH TO POSSIBLY CAUSE AN INJURY. THE VIN AND MILEAGES WERE UNAVAILABLE.

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Other STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT Complaints

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#10221326 — March 16, 2008 — 2004 TOYOTA SIENNA CE(MANUAL HATCH):THE HATCH IS HARD TO LIFT OPEN AND DOES NOT STAY UP--JUST SLAMS DOWN SHUT. VERY D...

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