NHTSA Complaint #10205992 — 2004 FORD EXPLORER STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

Complaint Details

ODI Number	10205992
Vehicle	2004 FORD EXPLORER
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Date of Incident	October 14, 2007
Date Filed	October 17, 2007
Mileage	33,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

TL*THE CONTACT OWNS A 2004 FORD EXPLORER. WHILE USING THE REMOTE TO OPEN THE REAR WINDOW, THE GLASS HINGE FAILED AND CAUSED THE WINDOW TO FALL FROM THE WINDOW FRAME. THE CONTACT NOTIFIED THE DEALER AND MANUFACTURER AND THEY STATED THAT HIS VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 01I010000 (VISIBILITY:GLASS, SIDE/REAR). THE WINDOW HAS YET TO BE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 33,500 UPDATED 01/02/08. UPDATED 01/02/08.*LJ

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