NHTSA Complaint #10199854 — 2004 TOYOTA MATRIX

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Complaint Details

ODI Number	10199854
Vehicle	2004 TOYOTA MATRIX
Component	STRUCTURE:BODY:DOOR
Date of Incident	July 20, 2007
Date Filed	August 16, 2007
Mileage	35,009 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

TL*THE CONTACT OWNS A 2004 TOYOTA MATRIX (NA). THE DEALER INFORMED THE CONTACT THAT A BIKE RACK COULD BE PLACED ON HIS VEHICLE. WHILE DRIVING 60 MPH, THE BIKE RACK PULLED APART THE BACK DOOR METAL AND LOOSENED THE BOLTS. THE DEALER STATED THAT TOYOTA CORPORATION WILL DECIDE WHETHER OR NOT TO REPAIR THE DOOR. THE CURRENT MILEAGE WAS 36,239 AND FAILURE MILEAGE WAS 35,009.

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