2004 TOYOTA MATRIX — Problems, Recalls & Safety Data

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N/A

Safety Rating

175

Owner Complaints

26 Crashes 3 Fires

3

Recalls

ACTIVE RECALL

3

Service Bulletins

0

Investigations

Overview of the 2004 TOYOTA MATRIX

The 2004 TOYOTA MATRIX has received a total of 175 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with EXTERIOR LIGHTING, VISIBILITY:GLASS, SIDE/REAR, EXTERIOR LIGHTING:HEADLIGHTS. 3 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Air Bags (33 complaints), Power Trainmanual Transmission (27 complaints), and Vehicle Speed Control (15 complaints).

Recalls for the 2004 TOYOTA MATRIX

NHTSA has recorded 3 recalls for the 2004 TOYOTA MATRIX, potentially affecting up to 970,448 vehicles.

Recall 09E012000 — EXTERIOR LIGHTING

| 16,270 vehicles affected

Defect: SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Consequence: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Remedy: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

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Recall 08V162000 — VISIBILITY:GLASS, SIDE/REAR

| 662,178 vehicles affected

Defect: TOYOTA IS RECALLING 662,178 MY 2003-2004 COROLLA, COROLLA MATRIX AND PONTIAC VIBE VEHICLES EQUIPPED WITH POWER WINDOWS. THE DRIVER AND FRONT PASSENGER DOOR GLASS BOLTS MAY LOOSEN AND COME OFF, CAUSING THE DOOR GLASS TO SEPARATE FROM THE WINDOW REGULATOR. DUE TO THE COMPONENTS BECOMING LOOSE AND POSSIBLY RATTLING, AN ABNORMAL NOISE MAY BE HEARD FROM THE DRIVER AND /OR...

Consequence: THE DOOR GLASS MAY SEPARATE FROM THE WINDOW REGULATOR, BIND AND SHATTER DURING OPERATION OF THE POWER WINDOWS, CAUSING DRIVER DISTRACTION AND/OR INJURY.

Remedy: DEALERS WILL REPLACE THE DRIVER AND FRONT PASSENGER DOOR GLASS BOLTS WITH NEWLY DESIGNED BOLTS FREE OF CHARGE. THE RECALL BEGAN ON APRIL 16, 2008 TO TOYOTA OWNERS. THE RECALL BEGAN ON MAY 21, 2008, FOR PONTIAC OWNERS. OWNERS MAY...

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Recall 06E023000 — EXTERIOR LIGHTING:HEADLIGHTS

| 292,000 vehicles affected

Defect: CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."

Consequence: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy: ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.

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Owner Complaints for the 2004 TOYOTA MATRIX

175 complaints have been filed with NHTSA for the 2004 TOYOTA MATRIX. Below is a breakdown by vehicle component.

Air Bags
Complaints: 33 2 Crashes 1 Injury
Power Trainmanual Transmission
Complaints: 27
Vehicle Speed Control
Complaints: 15 6 Crashes 8 Injuries
Steering
Complaints: 8 6 Crashes 7 Injuries
Electrical System
Complaints: 7 1 Fire
Fuel System Gasoline
Complaints: 7
Tires
Complaints: 6 2 Crashes
Visibilitypower Window Devices And Controls
Complaints: 6 1 Crash 1 Injury
Power Trainclutch Assembly
Complaints: 5
Suspension
Complaints: 5
Engine
Complaints: 4
Unknown Or Other
Complaints: 4 2 Crashes 2 Injuries
Visibility
Complaints: 4 2 Injuries
Engine And Engine Cooling
Complaints: 3 1 Crash
Power Train
Complaints: 3
Air Bagsfrontal
Complaints: 2 2 Crashes 1 Fire
Service Brakes Hydraulicfoundation Componentsdiscrotor
Complaints: 2
Structurebody
Complaints: 2
Structurebodybumpers
Complaints: 2
Structurebodydoor
Complaints: 2 2 Injuries
Visibilityglass Siderear
Complaints: 2
Air Bagsfrontalpassenger Sideinflator Module
Complaints: 1 1 Crash 1 Fire
Electrical System12v24v48v Battery
Complaints: 1
Electrical Systemignition
Complaints: 1
Electronic Stability Control Esc
Complaints: 1
Electronic Stability Controlautomatic Asc
Complaints: 1 1 Crash 1 Injury
Engine And Engine Coolingengine
Complaints: 1
Engine And Engine Coolingexhaust System
Complaints: 1
Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor
Complaints: 1
Equipment
Complaints: 1
Equipmentapplianceair Conditioner
Complaints: 1 1 Crash
Fuel System Gasolinestoragetank Assemblyfiller Pipe And Cap
Complaints: 1
Power Trainaxle Assembly
Complaints: 1
Power Trainclutch Assemblybell Housing
Complaints: 1
Power Traindriveline
Complaints: 1
Seat Belts
Complaints: 1
Seat Belts Rearotherbuckle Assembly
Complaints: 1
Service Brakes
Complaints: 1 1 Crash
Service Brakes Hydraulic
Complaints: 1
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
Complaints: 1
Service Brakes Hydraulicfoundation Componentsdiscpads
Complaints: 1
Structure
Complaints: 1
Structurebodyhood
Complaints: 1
Visibilitywindshield
Complaints: 1
Visibilitywiper
Complaints: 1
Wheels
Complaints: 1
Wheelsrim
Complaints: 1

Most Recent Complaints

#11403738 | VISIBILITY | | 143,000 miles
TL* THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE RAISING OR LOWERING THE DRIVER'S SIDE WINDOW, THERE WAS A CLICKING AND RATTLING SOUND HEARD. THE WINDOW ALSO SEEMED TO LOOSER THAN NORMAL. THE CONTACT BECAME AWARE OF NHTSA CAMPAIGN NUMBER: 08V162000 (VISIBILITY) HOWEVER, THE VIN WAS NOT INCLUDED. A DEALER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,000.
#11185906 | AIR BAGS | | 100,000 miles
TAKATA RECALL WILL SOMEONE GET TOYOTA TO REPAIR MY CAR? I HAVE BEEN TRYING TO GET MY AIRBAG HAZARD REPAIRED SINCE 2014 RECALL CAME OUT. NO SUCCESS TO DATE. MEANWHILE FORCED TO DRIVE POTENTIAL BOMB. IT APPEARS TOYOTA IS GIVING PEOPLE THE RUN-AROUND. I STAYED ON THE LINE FOR GREAT LENGTH OF TIME AND WAS TOLD TO CALL BACK LATER AND CUT OFF. DEALER IS NOT CALLING BACK. ANY HELP WILL BE GREATLY APPRECIATED, THANK YOU, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
#11104142 | AIR BAGS:FRONTAL | | 206,500 miles Crash Fire
TAKATA RECALL - WHILE DRIVING ON A HIGHWAY, THERE WAS A SLOW UP, AND I BRAKED, BUT STOPPED RIGHT AT THE REAR BUMPER OF THE CAR IN FRONT OF ME. HOWEVER, ANOTHER CAR WAS COMING BEHIND ME AND COULDN'T STOP, OR DIDN'T NOTICE THAT TRAFFICE HAD STOPPED. HE PUSHED ME INTO THE CAR IN FRONT OF ME. AT THAT MOMENT, WHICH WAS NOT A SEVERE FRONT END HIT, I SAW FIRE, AN EXPLOSION, AND THE AIRBAG BLEW OUT THE ENTIRE DASH ON THE PASSENGER SIDE, AND FLEW TO THE BACK SEAT BEHIND THE DRIVER'S SIDE. ALSO, THE DRIVER'S SIDE AIRBAG DEPLOYED. METAL WAS FLYING OUT OF THE PASSENGER SIDE AIRBAG IN THE FRONT. WE COULD NOT BELIEVE THE DAMAGE THAT RESULTED FROM SUCH A SOMEWHAT MINOR ACCIDENT. ADDITIONALLY, THE CAR WAS TOTALED WHICH HAS BEEN A STRAIN ON US! NOW, ABOUT 30 DAYS AFTER THE ACCIDENT, WE JUST RECEIVED A CARD IN THE MAIL TELLING US OF THE RECALL. WE HAD NO IDEA THERE IS AN ONGOING PROBLEM WITH AIRBAG RECALLS! TODAY, I CHECKED ONLINE FOR THIS PROBLEM, AND FOUND MANY SITES DESCRIBING THE ISSUES. HOWEVER, MY CAR IS NOT EVEN ON THE RECALL LIST!!! I WAS IN THE CAR ALONE AND WAS AFFECTED BY THE ACCIDENT, HOWEVER, I DREAD TO THINK WHAT WOULD HAVE OCCURRED IF I HAD A PASSENGER WITH ME. I AM INCLUDING SOME PICTURES.
#11104142 | AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE | | 206,500 miles Crash Fire
TAKATA RECALL - WHILE DRIVING ON A HIGHWAY, THERE WAS A SLOW UP, AND I BRAKED, BUT STOPPED RIGHT AT THE REAR BUMPER OF THE CAR IN FRONT OF ME. HOWEVER, ANOTHER CAR WAS COMING BEHIND ME AND COULDN'T STOP, OR DIDN'T NOTICE THAT TRAFFICE HAD STOPPED. HE PUSHED ME INTO THE CAR IN FRONT OF ME. AT THAT MOMENT, WHICH WAS NOT A SEVERE FRONT END HIT, I SAW FIRE, AN EXPLOSION, AND THE AIRBAG BLEW OUT THE ENTIRE DASH ON THE PASSENGER SIDE, AND FLEW TO THE BACK SEAT BEHIND THE DRIVER'S SIDE. ALSO, THE DRIVER'S SIDE AIRBAG DEPLOYED. METAL WAS FLYING OUT OF THE PASSENGER SIDE AIRBAG IN THE FRONT. WE COULD NOT BELIEVE THE DAMAGE THAT RESULTED FROM SUCH A SOMEWHAT MINOR ACCIDENT. ADDITIONALLY, THE CAR WAS TOTALED WHICH HAS BEEN A STRAIN ON US! NOW, ABOUT 30 DAYS AFTER THE ACCIDENT, WE JUST RECEIVED A CARD IN THE MAIL TELLING US OF THE RECALL. WE HAD NO IDEA THERE IS AN ONGOING PROBLEM WITH AIRBAG RECALLS! TODAY, I CHECKED ONLINE FOR THIS PROBLEM, AND FOUND MANY SITES DESCRIBING THE ISSUES. HOWEVER, MY CAR IS NOT EVEN ON THE RECALL LIST!!! I WAS IN THE CAR ALONE AND WAS AFFECTED BY THE ACCIDENT, HOWEVER, I DREAD TO THINK WHAT WOULD HAVE OCCURRED IF I HAD A PASSENGER WITH ME. I AM INCLUDING SOME PICTURES.
#11018686 | AIR BAGS | | N/A miles
TAKATA RECALL. I'VE BEEN RECEIVING RECALL NOTICES FOR THIS VEHICLE FOR YEARS. I HAVE BEEN ATTEMPTING TO HAVE THREE ISSUES RESOLVED, ONLY ONE OF WHICH IS THE TAKATA AIRBAG PROBLEM. I HAVE ATTEMPTED TO MAKE AN APPOINTMENT FOR THE REPAIRS AT THE NEAREST TOYOTA DEALER TO ME (ABOUT A 2.5 HOUR-RT DRIVE FROM MY HOME) FOR THE PAST YEAR+, BUT I AM REPEATEDLY TOLD THAT THEY ARE AWAITING THE PART(S) FOR THE TAKATA AIRBAG REPAIR. TO MAKE THINGS WORSE, I CONSTANTLY RECEIVE FLYERS FROM TOYOTA URGING ME TO HAVE THE REPAIRS DONE ASAP. I WOULD LIKE TO. BUT APPARENTLY, TOYOTA IS HAVING PROBLEMS GETTING THE PARTS TO THEIR DEALERSHIPS. IN THE MEANWHILE, I'M DRIVING A POTENTIALLY DANGEROUS CAR.

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Safety Rating for the 2004 TOYOTA MATRIX

NHTSA has not yet tested the 2004 TOYOTA MATRIX in its New Car Assessment Program.

Technical Service Bulletins for the 2004 TOYOTA MATRIX

Toyota Motor Corporation has issued 3 technical service bulletins (TSBs) for the 2004 TOYOTA MATRIX. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

4391 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

ABS WITH EBD SYSTEM (MAY, 2003) REPAIR MANUAL CORRECTION FOR 2004 TOYOTA COROLLA MATRIX. *TT

02303 — STRUCTURE:BODY

CENTER CONSOLE BOX WILL NOT STAY CLOSED. *TT

AX00303 — EQUIPMENT

CARGO MAT. *TT

NHTSA Investigations for the 2004 TOYOTA MATRIX

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the TOYOTA MATRIX

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Other TOYOTA Models

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