NHTSA Complaint #11018686 — 2004 TOYOTA MATRIX

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11018686
Vehicle	2004 TOYOTA MATRIX
Component	AIR BAGS
Date of Incident	January 1, 2004
Date Filed	August 21, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TAKATA RECALL. I'VE BEEN RECEIVING RECALL NOTICES FOR THIS VEHICLE FOR YEARS. I HAVE BEEN ATTEMPTING TO HAVE THREE ISSUES RESOLVED, ONLY ONE OF WHICH IS THE TAKATA AIRBAG PROBLEM. I HAVE ATTEMPTED TO MAKE AN APPOINTMENT FOR THE REPAIRS AT THE NEAREST TOYOTA DEALER TO ME (ABOUT A 2.5 HOUR-RT DRIVE FROM MY HOME) FOR THE PAST YEAR+, BUT I AM REPEATEDLY TOLD THAT THEY ARE AWAITING THE PART(S) FOR THE TAKATA AIRBAG REPAIR. TO MAKE THINGS WORSE, I CONSTANTLY RECEIVE FLYERS FROM TOYOTA URGING ME TO HAVE THE REPAIRS DONE ASAP. I WOULD LIKE TO. BUT APPARENTLY, TOYOTA IS HAVING PROBLEMS GETTING THE PARTS TO THEIR DEALERSHIPS. IN THE MEANWHILE, I'M DRIVING A POTENTIALLY DANGEROUS CAR.

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