NHTSA Complaint #10995610 — 2004 TOYOTA MATRIX

AIR BAGS issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number	10995610
Vehicle	2004 TOYOTA MATRIX
Component	AIR BAGS
Date of Incident	January 1, 2017
Date Filed	June 16, 2017
Mileage	70,000 miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNED A 2004 TOYOTA MATRIX. WHILE DRIVING 3 MPH, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING AND CAUSED A CRASH. THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. IT WAS UNKNOWN IF THE VEHICLE WAS TOWED BECAUSE THE CONTACT COULD NOT REMEMBER. MOTTER AUTO REPAIR OF OAKLAND, CALIFORNIA WAS MADE AWARE OF THE CRASH AND REPAIRED THE FRONT PASSENGER SIDE OF THE VEHICLE AND THE PASSENGER DOOR. THE MANUFACTURER WAS NOT MADE AWARE OF THE CRASH. IN ADDITION, THE FAILURE RECURRED ON TWO SEPARATE OCCASIONS. WHILE DRIVING 2 MPH, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING AGAIN. THERE WAS NO CRASH AND THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. ALSO, WHILE DRIVING 2 MPH, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING AND CRASHED INTO THE CONTACT'S GARAGE DOOR. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE LEFT LEG AND LEFT HAND, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DAMAGED. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.

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