NHTSA Complaint #10196296 — 2002 MERCURY MOUNTAINEER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10196296
Vehicle	2002 MERCURY MOUNTAINEER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	June 26, 2007
Date Filed	July 13, 2007
Mileage	75,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

TRAVELING I-95 N BETWEEN BALTIMORE,MD AND WILMINGTON DE WHEN TRANSMISSION STARTED SLIPPING IN 2002 MERC MTNR. TRANSMISSION SLIPPING WHEN SHIFTING INTO 3RD GEAR AT TOLL BOTH. PULLED OFF HWY AT REST STOP BUT DID NOT TURN OFF ENGINE. PULLED BACK ONTO HWY, ACCELERATED AND CHECK TRANSMISSION INDICATOR CAME ON. O/D LIGHT BEGAN FLASHING. PULLED OFF HWY, CALLED FOR TOW AND WAS TAKEN TO LOCAL FORD DEALERSHIP. WAS TOLD BAND WAS BROKEN IN TRANSMISSION AND REPLACEMENT WAS NEEDED AT COST OF $4361. HAD JUST REPLACED LEFT REAR WHEEL BEARING AND REAR PARKING BRAKES WEEK PRIOR FOR $650. VEHICLE HAD 75K MILES. COULDN'T JUSTIFY SPENDING THAT MUCH MONEY ON 6 YEAR OLD VEHICLE THAT HAD LEFT ME STRANDED FIVE HOURS FROM HOME. TRADED VEHICLE (GOT ANNIHILATED ON TRADE!) AND CONTINUED MY TRIP.

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