NHTSA Complaint #10195147 — 2002 MERCURY MOUNTAINEER STRUCTURE:BODY:HATCHBACK/LIFTGATE

Complaint Details

ODI Number	10195147
Vehicle	2002 MERCURY MOUNTAINEER
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE
Date of Incident	June 1, 2005
Date Filed	July 2, 2007
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

TL*THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE CONTACT NOTICED A CRACK ON THE PANEL OF THE LIFTGATE. THE DEALER REPLACED THE PANEL, BUT WAS UNABLE TO DIAGNOSIS THE CAUSE OF FAILURE. APPROXIMATELY ONE YEAR LATER, SHE NOTICED ANOTHER CRACK ON THE LIFTGATE PANEL. THE DEALER STATED THAT THEY WOULD ORDER THE PART AND REPLACE THE PANEL. AS OF JULY 2, 2007, THE PANEL HAS NOT BEEN REPLACED. THE FAILURE CAUSED THE CLOSE DOOR LIGHT TO REMAIN ILLUMINATED. THE CURRENT MILEAGE IS 68,000 AND THE FAILURE MILEAGE WAS UNKNOWN.

Related Complaints for the 2002 MERCURY MOUNTAINEER

Other STRUCTURE:BODY:HATCHBACK/LIFTGATE Complaints

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#10153243 — March 20, 2006 — I OWN A 2002 MERCURY MTNR. 85,000 MI. NORMAL,EXPECTED USAGE..4 WKS AGO NOTICED A CRACK IN THE REAR LIFT UP DOOR PANEL...

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#10146986 — January 5, 2006 — DT*: THE CONTACT STATED THE LIFTGATE FELL OFF. THIS OCCURRED WHILE THE LIFTGATE WAS OPENED AND IT FELL ONTO THE CONTA...

#10110700 — February 17, 2005 — REAR LIFT GATE PANEL BELOW GLASS HAS DEVELOPED A CRACK. THIS LIFT GATE HAS BEEN RECALLED BUT DEALER STATES THE CRACKE...

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