NHTSA Complaint #10110700 — 2002 MERCURY MOUNTAINEER POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

Complaint Details

ODI Number	10110700
Vehicle	2002 MERCURY MOUNTAINEER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Date of Incident	February 10, 2005
Date Filed	February 17, 2005
Mileage	66,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MO

Consumer Description

REAR LIFT GATE PANEL BELOW GLASS HAS DEVELOPED A CRACK. THIS LIFT GATE HAS BEEN RECALLED BUT DEALER STATES THE CRACKED PANEL IS NOT PART OF THE RECALL. TWO DEALERS HAVE SAID THIS PROBLEM HAS OCCURRED IN OTHER VEHICLES. HAS NOT YET BEEN REPAIRED. ALSO TRANSMISSION TROUBLE. DEALER SAID NEEDED TO REPLACE AT COST OF $3200.00. DEALER CHARGED $80.00 TO TELL ME IT NEEDED FIXED. TOOK TO TRANS. REPAIR SHOP TO REPAIR AT COST OF $1300.00. THIS MONTH I HAVE ALSO HAD TO REPLACE THE IDLER PULLEY, EGR VALVE, AND THE ELEC REAR WINDOW IS NOT FUNCTIONING. *JB

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