NHTSA Complaint #10195061 — 2004 TOYOTA SIENNA

STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT issue reported to NHTSA

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Complaint Details

ODI Number	10195061
Vehicle	2004 TOYOTA SIENNA
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
Date of Incident	April 26, 2007
Date Filed	July 1, 2007
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CO

Consumer Description

MY 2004 TOYOTA SIENNA REAR LIFTGATE FAILED NUMEROUS TIMES - INCLUDING FALLING WITHOUT WARNING ON MY 5 YEAR OLD DAUGHTER - SHE WAS NOT HURT THANKFULLY. NO WARNING - THE GATE WOULD JUST START TO FALL. IT DID NOT MATTER IF IT WAS IN "POWER LIFT MODE" OR MANUAL. I TOOK THE VAN TO TOYOTA, HOPING THEY WOULD FIX THE PROBLEM. THEY SAID SINCE I HAVE 60K MILES IT IS OUT OF WARRANTY. I TOOK THE VAN TO MY MECHANIC AND HE REPLACED THE STRUTS WITH OTHERS, THAT DO NOT ALLOW ME TO USE THE POWER OPTION. *TR

Related Complaints for the 2004 TOYOTA SIENNA

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#10234698 — July 17, 2008 — TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR LIFTGATE STRUT FAILED IN THE VEHICLE. HE...

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