NHTSA Complaint #10192961 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Complaint Details

ODI Number	10192961
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Date of Incident	September 7, 2001
Date Filed	June 11, 2007
Mileage	66,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHEN ATTEMPTING TO SHIFT INTO REVERSE, THE GEAR SHIFT BROKE INSIDE THE STEERING COLUMN. THE CONTACT STATED THAT THE GEAR SHIFT HAS ALWAYS BEEN DIFFICULT TO MOVE FROM THE PARK POSITION. THE DEALER STATED THAT THE GEAR SHIFTER WAS SHEERED OFF THE STEERING COLUMN. THE STEERING COLUMN WAS REPLACED. THE CONTACT STATED THAT SHE ALSO HAS TROUBLE INSERTING THE KEY INTO THE IGNITION. THE DEALER HAS NOT INSPECTED THE VEHICLE FOR THE IGNITION FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 66,000.

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