NHTSA Complaint #10191673 — 2002 FORD EXPLORER VISIBILITY:GLASS, SIDE/REAR

Complaint Details

ODI Number	10191673
Vehicle	2002 FORD EXPLORER
Component	VISIBILITY:GLASS, SIDE/REAR
Date of Incident	May 8, 2007
Date Filed	May 24, 2007
Mileage	77,500 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT LIFTED THE TAILGATE AND NOTICED THAT THE LIFT CYLINDER HAD DETACHED FROM THE SOCKET, CAUSING THE TAILGATE TO STRIKE HIM ON THE TOP OF HIS HEAD. THE FAILURE RESULTED IN A BUMP ON HIS HEAD. THE DEALER STATED THAT HIS VEHICLE WAS NOT COVERED UNDER THE WARRANTY. THERE WAS RECALL # 01I010000 (VISIBILITY:GLASS, SIDE/REAR). THE DEALER DID NOT VERIFY TO DETERMINE IF HIS VEHICLE WAS INCLUDED IN THE RECALL. THE CURRENT MILEAGE IS 78,000 AND FAILURE MILEAGE WAS 77,500.

Related Complaints for the 2002 FORD EXPLORER

Other VISIBILITY:GLASS, SIDE/REAR Complaints

#10917406 — October 19, 2016 — DRIVING ND STEERING WHEEL FELL APART BRAKE SWITCH STOPPED WORKING 3 TIMES HAD NEW TRANSMISSION PUT IN HAD TO HAVE 3 D...

#10706551 — April 19, 2015 — THE REAR WINDOW SHUTTERED INTO 100 PIECES DURING THE DRIVING. THE REAR PANEL HAS CRACKED. *TR

#10616078 — July 24, 2014 — BACK TAILGATE PANEL WAS CRACKED (DEFECT) AND THE BACK WINDOW JUST EXPLODED WHEN THE TAILGATE WAS OPEN. *TR

#10480596 — October 15, 2012 — TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE FRONT PASSENGER, REAR PASSENGER AND DRIVER SID...

#10378489 — January 24, 2011 — TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE PARKED, THE CONTACT WAS STANDING UNDER THE REAR LIFT GATE WHEN IT CLO...

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