NHTSA Complaint #10186824 — 2006 DODGE DURANGO

DURING TIMES OF LOW TEMPERATURES (BELOW 40 DEGREES) THE FOLLOWING OCCURS INTERMITTENTLY. THE RADIO CONTROLS ON THE STEERING WHEEL DO NOT WORK PROPERLY, THE RADIO VOLUME SPONTANEOUSLY GOES DOWN, THE HEADLIGHTS AND DASH LIGHTS FLASH OFF AND ON, THE WINDSHIELD WIPERS WILL COME ON, THE INDICATOR LIGHTS FOR THE AIRBAG INDICATE THE AIRBAG IS NOT ACTIVATED. I AM SURE THERE ARE MORE GLITCHES; HOWEVER THESE ARE THE ONES THAT STAND OUT. THIS MORNING, HOWEVER, THE CRUISE CONTROL WOULD NOT STOP ACCELERATING THE VEHICLE. THE OUTSIDE TEMPERATURE IS APPROXIMATELY 22 DEGREES. I SET THE CRUISE FOR 75, WHEN I REVIEWED THE SPEED, THE VEHICLE HAD ACCELERATED TO 95 AND THE CRUISE WOULD NOT SHUT OFF EITHER BY THE CRUISE CONTROL CONTROLS OR BY BRAKING. IN FACT THE BRAKES HAD DIFFICULTY SLOWING THE VEHICLE DOWN TO 75 AND WHEN RELEASED THE VEHICLE WOULD AGAIN ACCELERATE. WHEN PLACED INTO NEUTRAL, THE VEHICLE CONTINUED REVVING AND WHEN PLACED IN DRIVE IT AGAIN ACCELERATED. WHEN I WAS FINALLY ABLE TO SLOW THE VEHICLE BY PLACING IT IN NEUTRAL AND CONTINUE TO PUSH HARD ON THE BRAKES, I MANEUVERED THE VEHICLE TO THE SIDE OF THE ROAD AND TURNED THE VEHICLE OFF. IT THEN WOULD NOT RE-START. THE IGNITION WOULDN'T TURN OVER FOR APPROXIMATELY 5 MINUTES. ONCE RESTARTED THE VEHICLE APPEARS TO BE WORKING FINE. I REPORTED THIS TO THE DEALER THIS MORNING. THEY WERE ALREADY AWARE OF THE PREVIOUS IRREGULARITIES AND ADVISED THEY WOULD BE TALKING TO THE SUPPORT CENTER TODAY. THEY HAVE ALREADY REPLACED THE CLOCK SPRING IN THE VEHICLE AND THAT DID NOT CORRECT THE PROBLEM. THEY HAVE ADVISED THAT THEY ARE AWARE THERE IS A PROBLEM BUT THEY DO NOT KNOW HOW TO FIX IT.*JB