NHTSA Complaint #10180780 — 2002 FORD EXPLORER LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

Complaint Details

ODI Number	10180780
Vehicle	2002 FORD EXPLORER
Component	LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
Date of Incident	January 26, 2007
Date Filed	January 26, 2007
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

TL*- THE CONTACT STATED THAT EVERY TIME THE CONTACT WAS UNLOADING GROCERIES OR BOOK BAGS FROM THE BACK OF THE 2002 FORD EXPLORER, THE LIFTGATE GLASS STRUTS BECAME DISENGAGED. ONCE THE STRUTS WERE DISENGAGED THE GLASS CAME DOWN ON THE CONTACT'S HEAD. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 90,000.*AK

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