NHTSA Complaint #10179408 — 2007 HYUNDAI ENTOURAGE

SUSPENSION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10179408
Vehicle	2007 HYUNDAI ENTOURAGE
Component	SUSPENSION
Date of Incident	December 28, 2006
Date Filed	January 22, 2007
Mileage	100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NV

Consumer Description

NEW VEHICLE WITH FRONT END VIBRATION/SHIMMY..EXTREMELY UNSAFE TO DRIVE ABOVE 70 MPH, THE ENTIRE STEERING WHEEL SHAKES. ALL CONTENTS AND PASSENGERS IN MINIVAN VIBRATE OR SHAKE. BROUGHT TO DEALERSHIP 2 TIMES. TOTAL OF 12 DAYS. THE 1ST 4 DAYS THEY CHANGED TIRES AND RE-ALIGNED ALL 4 TIRES. DROVE VEHICLLE BACK 3 DAYS LATER. THEY KEPT THE CAR FOR 8 DAYS AND CHANGED AXLE WITH A USED VEHICLE WITH OVER 5000 MILES ON IT, HOPING THAT THE AXLE WAS THE PROBLEM. DROVE FOR 10 MINUTES, STILL VIBRATES ENTIRE VEHICLE FROM 10 MPH AND HIGHER. TEST DROVE BRAND NEW 0 MILES...WENT 30 MILES AND IT ALSO VIBRATES/SHIMMY. *NM

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