NHTSA Complaint #10178690 — 2002 FORD TAURUS

ON MY 2002 FORD TAURUS THE LEFT FRONT COIL SPRING BROKE WHICH IN TURN RUINED THE LEFT FRONT TIRE, LUCKILY MY WIFE WAS JUST STARTING THE CAR WHEN THIS HAPPENED OR IT COULD HAVE BEEN A LOT WORSE. THE COST OF REPAIRS IS OVER $600.00. I CALLED FORD, WHICH WAS POINTLESS, THEY ARE NOT COVERING 2002 MODEL YEARS. THE FORD REP STATED THAT THEY HAVE MY COMPLIANT ON FILE AND IF THERE EVER IS A RECALL TO KEEP MY RECEIPTS AND I WOULD BE REIMBURSED. IN MY 30 PLUS YEARS OF DRIVING I HAVE NEVER HAD A COIL SPRING BREAK AND THROUGH MY RESEARCH THIS IS THE EXACT SAME PROBLEM THAT WAS RECALLED ON ALL 1999 THRU 2001 MODEL YEAR TAURUS'S. WHAT DOES IT TAKE FOR NHTSA TO SEE THAT THIS ISSUE STILL EXISTS AND FORD NEEDS TO HANDLE THESE. HOPEFULLY MY TAX DOLLARS ARE NOT GOING TO WASTE AND NHTSA WILL FORCE FORD TO STEP TO THE PLATE AND HANDLE THESE BEFORE SOMEONE REALLY GETS INJURED. *NM