NHTSA Complaint #10175617 — 2002 FORD EXPLORER STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT

Complaint Details

ODI Number	10175617
Vehicle	2002 FORD EXPLORER
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
Date of Incident	December 5, 2006
Date Filed	December 8, 2006
Mileage	62,950 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

DT*: THE CONTACT STATED WHILE PARKED, THE REAR HATCH WAS LIFTED UP, AND THE HYDRAULIC SUPPORT DEVICE FAILED. THIS CAUSED THE REAR HATCH TO CLOSE FORCEFULLY ON THE ARM OF THE CONTACT. THE LEFT ARM OF THE CONTACT SUSTAINED A HUGE BRUISE, AND WAS WEARING 3 LAYERS OF CLOTHING AT THE TIME OF THE INCIDENT. THE FOLLOWING DAY, THE MANUFACTURER WAS CONTACTED, WHO DETERMINED THAT THE DEALER SHOULD BE CONTACTED FOR REPAIRS. THE DEALER WAS CONTACTED, AND THE SUPPORT DEVICE WAS REPLACED. THE CONTACT EXPRESSED CONCERN THAT A CHILD COULD HAVE BEEN SERIOUSLY INJURED OR KILLED IF THE REAR HATCH FAILED WITH A CHILD PRESENT.

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