NHTSA Complaint #10165423 — 2002 FORD EXPLORER STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT

Complaint Details

ODI Number	10165423
Vehicle	2002 FORD EXPLORER
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
Date of Incident	January 13, 2004
Date Filed	August 14, 2006
Mileage	84,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	AL

Consumer Description

DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE LIFTGATE LATCH WAS NOT PROPERLY SECURED. WHILE TRYING TO CLOSE THE LIFTGATE, THE CONTACT NOTICED THAT THE SCREW THAT HOLDS THE LIFTGATE HAD LOOSENED, AND WOULD NOT CLOSE. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE HINGES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED, WHO INFORMED THE CONTACT THERE WAS A RECALL ON THE HINGE, BUT THAT RECALL WAS CLOSED. *AK

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