NHTSA Complaint #10173635 — 2003 TOYOTA MATRIX POWER TRAIN:MANUAL TRANSMISSION

Complaint Details

ODI Number	10173635
Vehicle	2003 TOYOTA MATRIX
Component	POWER TRAIN:MANUAL TRANSMISSION
Date of Incident	October 28, 2006
Date Filed	November 16, 2006
Mileage	92,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IN

Consumer Description

I AM THE SECOND OWNER OF MT TOYOTA XR AND BROUGHT THE CAR FOR THE EXCELLENT REPUTATION TOYOTA HAS AS I KNEW I WOULD BE DRIVING IT A LOT AS A REGULAR COMMUTER. I HAVE HAD THE OIL REPLACED FREQUENTLY AND TOOK THE CAR TO THE TOYOTA DEALERSHIP FOR ITS SERVICES IN THE HOPE THAT THIS WOULD MEAN IT WOULD LAST WELL. ONE WEEK AFTER MY 90,000 SERVICE ($700) THE TRANSMISSION WENT OUT. I HAVE DRIVEN A MANUAL CAR ALL MY LIFE AND KNOW IT WAS NO DUE TO BAD DRIVER HABITS. ACCORDING TO THE GARAGE A BALL BEARING DROPPED INTO THE TRANSMISSION AND "SHREDDED IT" WE HAVE SPENT $3000 HAVING THE TRANSMISSION REPLACED AND FEEL LET DOWN BY TOYOTA, A CAR THAT WAS MEANT TO LAST A LIFETIME HAS MALFUNCTIONED DESPITE OUR BEST EFFORTS AT CARE. AFTER HAVING THE TRANSMISSION REPLACED AND THE CLUTCH TO BE SAFE WE NOW HAVE AN ERROR CODE P0121 INDICATING A PROBLEM WITH THE THROTTLE PEDAL POSITION SENSOR. FEELING VERY FRUSTRATED WITH TOYOTAS RESPONSE THAT THIS HAS JUST BEEN BAD LUCK. *NM

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