NHTSA Complaint #10166407 — 2004 DODGE DURANGO

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL issue reported to NHTSA

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Fire Vehicle Towed

Complaint Details

ODI Number	10166407
Vehicle	2004 DODGE DURANGO
Component	ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Date of Incident	August 23, 2006
Date Filed	August 24, 2006
Mileage	25,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IN

Consumer Description

DT*: THE CONTACT STATED ON TWO SEPARATE OCCASIONS, WHEN THE KEY WAS INSERTED INTO THE IGNITION AND THE KEY WAS TURNED, SMOKE CAME FROM THE INSTRUMENT PANEL. ON BOTH OCCASIONS THE ENGINE WAS NOT STARTED. ON THE SECOND INSTANCE, THE IGNITION SWITCH WAS TURNED OFF AND THE KEY REMOVED. WHEN THE CONTACT RETURNED TO THE VEHICLE, THE FRONT WAS FULL OF BLACK SMOKE, AND FIRE WAS SEEN BEHIND THE STEERING WHEEL. THE FIRE DEPARTMENT WAS CONTACTED. THE SERVICE DEALER AND THE MANUFACTURER WERE NOTIFIED.

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