NHTSA Complaint #10148539 — 2004 TOYOTA HIGHLANDER

ELECTRICAL SYSTEM issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10148539
Vehicle	2004 TOYOTA HIGHLANDER
Component	ELECTRICAL SYSTEM
Date of Incident	January 25, 2006
Date Filed	January 25, 2006
Mileage	12,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

DT*: THE CONTACT STATED WHILE DEPRESSING THE ACCELERATOR PEDAL, THE TRANSMISSION MOMENTARILY HESITATES BEFORE PROPERLY SELECTING THE CORRECT GEAR TO ENGAGE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP SEVERAL TIMES FOR INSPECTION. THE DEALERSHIP MECHANIC RESET THE SOFTWARE THREE TIMES, BUT THIS DID NOT CORRECT THE PROBLEM. DIAGNOSTIC TESTING WERE PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND SENT A REPRESENTATIVE TO INSPECT THE VEHICLE. THE REPRESENTATIVE DROVE THE VEHICLE AND EXPERIENCED THE HESITATION AND EXPLAINED, THIS IS A FLAW IN THE DESIGN AND THE VEHICLE IS FREE-WHEELING. THE REPRESENTATIVE WOULD CONTACT THE ENGINEERS AND TRY TO SOLVE THE PROBLEM. UPDATED 03/17/06. *JB

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