NHTSA Complaint #10147859 — 2002 FORD EXPLORER LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Complaint Details

ODI Number	10147859
Vehicle	2002 FORD EXPLORER
Component	LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident	January 15, 2006
Date Filed	January 16, 2006
Mileage	31,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MA

Consumer Description

DRIVERS SIDE DOOR WILL NOT LATCH OR LATCHES POORLY DURING COLD WEATHER AFTER OPENED. DOOR HAS SWUNG OPEN WHILE BEING DRIVEN. HAS BEEN TO THE DEALER 4 TIMES WITH NO REMEDY. DEALER HAS "ADJUSTED DOOR AND LUBED LOCK". DEALER OFFERED TO REPLACE LATCH AND CABLE BUT DID NOT THINK THAT WOULD FIX THE PROBLEM. *NM

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