NHTSA Complaint #10186003 — 2002 FORD EXPLORER LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Complaint Details

ODI Number	10186003
Vehicle	2002 FORD EXPLORER
Component	LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident	April 2, 2003
Date Filed	March 23, 2007
Mileage	7,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MD

Consumer Description

I HAVE A 2002 FORD EXPLORER XLS THAT WAS PURCHASED NEW. APPROXIMATELY 1 YEAR AFTER PURCHASE STARTED DEVELOPING A CRACK ON THE PANEL BENEATH THE REAR WINDOW. SINCE THEN, WHEN IT IS HOT, I GET A DOOR OPEN WARNING LIGHT. NO DOOR IS OPENED, BUT THE DOORS REFUSE TO LOCK, AND THE WARNING LIGHT STAYS ON. I BELIEVE WATER ENTERS THE PANEL BENEATH THE WINDOW DUE TO THE CRACK. I HAD IT LOOKED AT BY DEALERS FOR THE WARNING LIGHT-THEY CANNOT FIGURE IT OUT.*AK

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