NHTSA Complaint #10146906 — 2004 FORD EXPLORER STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

Complaint Details

ODI Number	10146906
Vehicle	2004 FORD EXPLORER
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Date of Incident	January 4, 2006
Date Filed	January 4, 2006
Mileage	61,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IA

Consumer Description

DT: THE CONTACT STATED THERE WAS NHTSA RECALL CAMPAIGN 04V442000 REGARDING HATCHBACK HINGE AND ATTACHMENTS. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT REPAIR SHOP BUT NO REPAIRS WERE MADE. *AK UPDATED 1/25/2006 - THE HINGES SHEARED OFF AND THE HATCH ON THE LIFTGATE FELL OFF WHEN OPENING. THE PART HAS BEEN REPLACED BUT FORDS REPLACEMENT HINGES HAVE NOT BEEN MODIFIED TO CORRECT THE PROBLEM. FORD REFUSED TO PAY FOR REPAIR. *NM

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