NHTSA Complaint #10144572 — 2004 TOYOTA HIGHLANDER

THE AUTOMATIC TRANSMISSION ELECTRONICS GET CONFUSED AT STREET SPEEDS, NOT ALLOWING ME TO ACCELERATE, ESPECIALLY WHEN MAKING A LEFT ACROSS TRAFFIC. I HAVE BEEN NEARLY T-BONED ON NUMEROUS OCCASIONS. I TALKED TO THE TOYOTA DEALERSHIP ABOUT A YEAR AGO, AND THE TECHNICIAN SAID THAT HE WAS AWARE OF THE PROBLEM AND EXPECTS TOYOTA TO COME UP WITH A SOFTWARE UPDATE TO FIX THE PROBLEM. RECENTLY, I LEFT A MESSAGE WITH THE SAME TECHNICIAN ASKING WHAT PROGRESS HAS BEEN MADE, AND I RECEIVED NO REPLY. IT IS EXTREMELY SCARY TO FIND THIS 'DEAD SPOT' IN ACCELERATION. THIS IS OUR FOURTH TOYOTA, AND MIGHT BE THE LAST IF TOYOTA DOES NOT ADDRESS THIS ACCIDENT WAITING TO HAPPEN. *JB