NHTSA Complaint #10143603 — 2003 FORD WINDSTAR STRUCTURE:BODY:DOOR

Complaint Details

ODI Number	10143603
Vehicle	2003 FORD WINDSTAR
Component	STRUCTURE:BODY:DOOR
Date of Incident	August 1, 2004
Date Filed	November 24, 2005
Mileage	27,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

CONTINUING PROBLEM WITH POWER REAR SLIDING DOORS. NON-OPERATIONAL ON DRIVERS SIDE AND OPENING BY ITSELF ON THE PASSENGER SIDE. ALSO, DOES NOT RETRACT WHEN CLOSING IF THERE IS AN OBJECT IN THE WAY AS STATED IN OWNERS MANUAL. HAPPENED AFTER 1 YEAR WARRANTY EXPIRED. FEEL QUALITY SHOULD BE BETTER THAN 1 YEAR ESPECIALLY SINCE THE POWER DOORS WERE A BIG SELLING POINT WITH THE VEHICLE. ONE DOOR WAS FIXED WITHIN THE 1ST YEAR, BUT 3 OR 4 MONTHS AFTER THAT WE HAD PROBLEMS WITH THE OTHER DOOR AND NOW WE HAVE IT WITH BOTH DOORS. WE WILL LEAVE THE MINIVAN IN THE MALL PARKING LOT AND RETURN WITH ONE OF THE DOORS OPEN. IT ALSO OPENS AUTOMATICALLY, AT TIMES, WHEN WE CLOSE ONE OF THE FRONT DOORS. *JB

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