NHTSA Complaint #10111957 — 2002 VOLKSWAGEN PASSAT

THIS IS THE EMAIL I SENT TO VOLKSWAGEN OF AMERICA. WE HAD TO SLOW DOWN ON THE INTERSTATE TO LOOK FOR AN EXIT BECAUSE OF THE WARNING LIGHT COMING ON. I FELT IN GREAT DANGER AT THE TIME. I AM 58 YEARS OLD AND HAVE PURCHASED A NUMBER OF NEW AUTOMOBILES IN MY LIFE. NEVER HAVE I HAD SUCH A TERRIBLE EXPERIENCE. I HAVE A PASSAT PARKED BECAUSE THE OIL LIGHT IS WARNING ME I WAS SOLD A DEFECTIVE MOTOR. THIS HAS BEEN A HORRIFIC EXPERIENCE. I AM MAKING AUTOMOBILE PAYMENTS TO VOLKSWAGEN CREDIT EVEN THOUGH I AM AFRAID TO START THE ENGINE. I WAS SENT A LETTER STATING THE CAR WAS DEFECTIVE BUT I WOULD NEED EACH AND EVERY OIL CHANGE RECEIPT FOR VOLKSWAGEN TO ADDRESS YOUR FAULTY ENGINE. THIS IS LUDICROUS. I TAKE EXCELLENT CARE OF MY AUTOMOBILES AND THUS REALIZE GOOD TRADE IN VALUE. I WILL BE STATING THE FACTS OF MY EXPERIENCE WITH THIS VOLKSWAGEN PURCHASE VIA THE INTERNET, AUTOMOBILE MAGAZINES, THE GREATER DALLAS CHAMBER OF COMMERCE, THE BETTER BUSINESS BUREAU AND WILL PURCHASE ONE QUARTER PAGE ADS IN THE DALLAS MORNING NEWS AND THE NEW YORK TIMES. THIS AUTOMOBILE HAS A MANUFACTURER'S DEFECT AND SHOULD JUST BE RECALLED BY VOLKSWAGEN. I WILL BE ON A CAMPAIGN UNTIL ETERNITY AND WILL SOLICIT OTHER VOLKSWAGEN OWNERS ACROSS THE WORLD TO JOIN ME. THIS IS THE WORSE AUTOMOBILE BUYING EXPERIENCE I CAN IMAGINE. LOUIS MCELROY DIRECTOR THE GREATER DALLAS CHAMBER. *AK