NHTSA Complaint #10049034 — 2002 VOLKSWAGEN PASSAT

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER issue reported to NHTSA

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Complaint Details

ODI Number	10049034
Vehicle	2002 VOLKSWAGEN PASSAT
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
Date of Incident	November 30, 2003
Date Filed	December 2, 2003
Mileage	55,224 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

MY VOLKSWAGEN 2002 PASSAT HAS BEEN HAVING PROBLEMS WITH THE OIL PUMP FOR SOMETIME NOW. DEEL VW HAS NOT HONOR THE WARRANTY AND I HAVE HAD TO PAY FOR THE REPAIRS. I HAVE ALSO COMPLAINT TO VW OF AMERICA AND MY COMPLAINT HAS BEEN IGNORED. DEEL VW AND VW OF AMERICA HAS ALWAYS PASS ON THE PROBLEM ON ME (THE CONSUMER), INSTEAD OF TAKING RESPONSIBILITY UPON THEMSELVES FOR A LEMON. I HAVE SHOWED MAINTENANCE PROOF SEVERAL TIMES; ON THE VW 2002 PASSAT AND THEY ALWAYS BLAME SOMEONE ELSE. THE CAR WAS ALSO RECALL; FOR IGNITION COIL PROBLEM. THIS CONDITION MAY ALSO EFFECT THE EMISSIONS OF THE VEHICLE. THE PROBLEM HAS BEEN REPAIR; BUT I HAVE ABSOLUTELY NO TRUST ON DEEL VW AND VW OF AMERICA! THE CAR IS BACK IN THE DEALER; FOR PROBLEMS WITH THE TURBO AND THEY WONT HONOR THE WARRANTY ON THAT ETHER. THE COST TO REPLACE THE TURBO IS 3089.00; BRINGING THE TOTAL COST OF THE REPAIRS TO $8,536.80 OUT OF POCKET; NOT INCLUDING THE CAR RENTALS&THAT THEY REFUSE TO PAY ALSO. *AK

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