NHTSA Complaint #10098871 — 2004 LEXUS RX330

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10098871
Vehicle	2004 LEXUS RX330
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	September 1, 2003
Date Filed	November 15, 2004
Mileage	2,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	WA

Consumer Description

HESITATION ON 2004 LEXUS RX 330 TRANSMISSION. IT'S UNSAFE TO PULL OUT IN TRAFFIC WITH THIS CAR. YOU DON'T KNOW IF THE CAR WILL PROCEED OR IF IT WILL HESITATE WHILE IN TRAFFIC. LEXUS SAYS IT'S A DESIGN ISSUE, WITH NO FIX. LEXUS TOLD US TO USE PREMIUM GAS - THEN DID AN ECM REFLASH - THEN SAID IT'S A DESIGN ISSUE. THIS CAR DOES THIS EVERY TIME I DRIVE IT. IT'S GREAT ON THE FREEWAY AT 60 MPH, BUT FROM A STARTING POSITION OR A LOW SPEED POSITION IN THE CITY - IT'S TERRIBLE - MORE IMPORTANTLY IT DOESN'T FEEL SAFE. TODAY - IT EVEN SURGED WHEN I PULLED AWAY FROM A LIGHT.*AK

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