NHTSA Complaint #10091390 — 2004 CHRYSLER PACIFICA

WHILE TRAVELING WEST ON I-80, (THE OHIO TURNPIKE) MY 2004 CHRYSLER PACIFICA, LOST ALL POWER FROM THE POWER TRAIN. THIS HAPPENED SUDDENLY,WITH NO PRIOR INDICATIONS OF A PROBLEM, IN HEAVY TRUCK TRAFFIC, WHILE TRAVELLING AT 75 MPH. *AK IT REQUIRED OVER FOUR DAYS TO REPAIR THE VEHICLE, AS THE TECHNICIAN DETERMINED THAT THE TRANSMISSION HAD NO PRESSURE. THIS WAS CAUSED BY A BURNED-OUT ROUTER IN THE TRANSMISSION PUMP. I WAS WAS SHOWN THE REPLACEMENT PART AND NOTED THE INTERIOUR WAS MACHINED TO A INTIRERLY DIFFERENT CONFIGURATION. I WAS ALSO INFORMED THAT THE INITIAL PRODUCTION RUNS ALL HAD THIS DESIGN FAULT. THE TECH. THAT REPAIRED THE AUTO ,ALSO STATED THA THEY WERE INFORMED OF THIS AT THEIR TRAINING SCHOOLS. CHYRYSLER KNOWS ABOUT THIS DEFECT..A VERY COSTLY RECALL, I'M SURE. THE CONSEQUENCES OF A FAILURE OF THIS NATURE IS NOT VERY DIFFICULT TO FORSEE, AN INEXPERPERIENCED DRIVER PASSING A LINE OF CARS ON A TWO LANE ROAD, OR ,IN MY CASE, TWO DAYS PRIOR TO THE SUDDEN FAILURE, WE WERE DRIVING IN THE STEEP MONTAINS OF TENNESSEE, AND NORTH CAROLINA IN FAIRLY HEAVY , FAST MOVING TRAFFIC. THE AUTO WAS REPAIRED AT NO COST TO ME, HOWEVER I NO LONGER HAVE CONFIDENCE IN THE CAR, DUE TO THE COMPLEXITY OF THE REPAIR, AND THE CONSEQUENTIAL DAMAGE THAT THE FAULITY DESIGN HAD ON THE AUTO BOTH PRIOR TO THE FAILURE, DURING THE FAILURE, BUT ALSO DUE TO THE COMPLEXITY OF THE REPAIR