NHTSA Complaint #10070287 — 2002 VOLKSWAGEN JETTA ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10070287
Vehicle	2002 VOLKSWAGEN JETTA
Component	ENGINE AND ENGINE COOLING
Date of Incident	February 15, 2003
Date Filed	April 22, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

I HAVE A 2002 VW JETTA, AUTOMATIC, 2.0 ENGINE. I HAVE PUT 4200 MILES ON THE CAR AND HAVE HAD IT TO TWO DIFFERENT VW DEALERSHIPS TRYING TO GET A PROBLEM FIXED WITH NO LUCK. THE CAR WILL HESITATE UPON ACCELERATION FROM TIME TO TIME. I ACTS LIKE IT IS NOT GETTING THE SIGNAL TO SPEED UP. THE ENGINE DOES NOT STALL OR SPUTTER, IT SIMPLY REMAINS AT AN IDLE FOR 1 OR 2 SECONDS AND THE SLOWLY PICKS UPS SPEED. NO ENGINE LIGHTS COME ON WHEN THIS HAPPENS. THIS HAS HAPPENED AT LEAST 30 OR MORE TIMES SINCE I BOUGHT IT NEW. IT HAS NEARLY CAUSE ME TO HAVE AN ACCIDENT A COUPLE OF DIFFERENT TIMES AS I AM PULLING OUT INTO TRAFFIC. THE DEALERS CLAIM TO HAVE NEVER HEARD OF THIS BEFORE, BUT AFTER SOME SEARCHING I HAVE FOUND VERY SIMILAR COMPLAINTS FROM PEOPLE WITH THE VW PASSAT. I AM FRUSTRATED THAT NO ONE CAN SEEM TO FIX IT AND I AM CONCERNED THAT I MAY HAVE A LEMON CAR.

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